Common Issues

Forgot the Environment File - API Connection Issues

Every project should have a .env file associated with it. You can find these files stored as described here. If you don’t have a .env file, you will get confusing errors when trying to connect to an API because you will be missing your client_id or other important information. To get the .env file in your project, check the Nerevu Group Dropbox for one and create a symbolic link to it. If you don’t find one in Dropbox, create one and add it to Dropbox.

Retainer Invoicing

  • Create a non project linked invoice billed to “Retainer Fees” (example)

  • Create a project linked credit note paid from “Retainer Fees” (example)

  • Once paid, reconcile the bank transfer

  • Apply credits to future retainer based work